Guest Relations Executive Jobs in Apollo Hospitals – Chennai, Tamil Nadu

Apollo Hospitals · India

About this role

Job Requirements Job Title: Guest Relations Executive Company Name: Apollo Hospitals Location: Chennai, Tamil Nadu Qualification: Any UG/PG (Hindi & Bengali preferred) Salary: Best in Industry Job Description: Apollo Hospitals in Chennai is hiring a Guest Relations Executive to manage patient interactions and ensure a seamless hospital experience. Apollo Hospitals is known for its patient-centric approach and high-quality healthcare services. The Guest Relations Executive will be responsible for handling patient queries, resolving complaints, and coordinating services across departments. This role at Apollo Hospitals is ideal for candidates who are passionate about customer service and healthcare support. Responsibilities: • Handle patient interactions and provide assistance at Apollo Hospitals • Address and resolve patient complaints effectively • Coordinate with different departments for smooth service delivery • Guide patients and visitors regarding hospital services • Ensure a positive patient experience throughout their visit • Maintain records of patient feedback and service requests • Support front office and administrative operations • Collaborate with teams at Apollo Hospitals to improve service quality Requirements: • Any UG or PG qualification • Language skills in Hindi & Bengali preferred • Strong communication and interpersonal skills • Customer service orientation • Ability to handle patient queries and complaints • Basic computer knowledge • Problem-solving and

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