Front Line Sales Operations

Cognizant · Chennai, Tamil Nadu · Posted 5 days ago

About this role

JOB DESCRIPTION Front Line Sales Operations Business Unit: RCGTH (Retail & Consumer Goods) | Industry: Retail & Consumer Department Sales Operations – RCGTH Business Unit Industry Retail & Consumer Work Arrangement Hybrid Reports To Americas Sales Operations Leader Employment Type Full-time Role Overview The Front Line Sales Operations role within the RCGTH Business Unit acts as a trusted business advisor to the BU leader and BU sales team, owning the full scope of sales operations – including reporting, pipeline hygiene, forecasting, account coverage and tagging, and sales insights and analytics. Working closely with sales teams, , and internal cross-functional partners, this role translates data into sharp insights and solid recommendations that can change the trajectory of the business, while ensuring smooth order-to-delivery flow, sound governance, and consistent execution of go-to-market plans. The ideal candidate brings 7+ years of experience in sales operations or a related field within the retail and consumer industry, along with strong analytical, coordination, and stakeholder management skills, and a solid grasp of sales compensation and TCV (Total Contract Value) validation policies and governance. Key Responsibilities • Act as a trusted business advisor to the BU leader and sales team on all sales operations matters, bringing sharp insights and solid recommendations that can influence and change the trajectory of the business. • Own end-to-end sales operations rep