PE-Policy Servicing

Cognizant · India · Posted 24 days ago

About this role

Job Summary This position focuses on policy servicing within the Property & Casualty Insurance domain requiring proficiency in MS Office tools. The role involves handling night shifts in a work-from-office model ensuring efficient policy management and customer satisfaction. Candidates with 1 to 3 years of experience are preferred. Responsibilities • Manage policy servicing tasks ensuring accuracy and compliance with company standards and regulatory requirements. • Process policy amendments endorsements renewals and cancellations efficiently to meet customer expectations. • Collaborate with internal teams to resolve policy-related queries and ensure seamless operations. • Maintain detailed records of policy transactions and updates using MS Office tools for accurate documentation. • Provide timely responses to customer inquiries ensuring high levels of satisfaction and trust. • Analyze policy data to identify discrepancies and take corrective actions to maintain data integrity. • Support the team in achieving operational targets by contributing to process improvements and efficiency. • Utilize MS Office tools to create reports and presentations that highlight policy servicing metrics and trends. • Ensure adherence to night shift schedules while maintaining productivity and focus on deliverables. • Stay updated on industry trends and best practices in Property & Casualty Insurance to enhance service quality. • Communicate effectively with stakeholders to ensure clarity and ali