Room Service Coordin

Taj Hotels · Alibag, Maharashtra

About this role

Company DescriptionThe Indian Hotels Company Limited (IHCL) and its subsidiaries blend Indian hospitality with unparalleled global excellence through a stellar ensemble of brands. At the forefront is Taj, recognized as Indias Strongest Brand across all sectors and the Worlds Strongest Hotel Brand. IHCL also includes brands like SeleQtions, Gateway Hotels and Resorts, Vivanta, Ginger, Tree of Life, and Am Stays & Trails. Role DescriptionThis is a full-time, on-site role for a Room Service Coordinator located in Alibag. The Room Service Coordinator is responsible for managing room service operations, including taking and processing guest orders, coordinating with the kitchen staff, ensuring timely delivery of orders, and maintaining high standards of guest satisfaction. Additional duties include handling guest complaints, monitoring inventory, and ensuring compliance with health and safety regulations.QualificationsStrong communication and interpersonal skillsAbility to handle guest complaints and deliver high service standardsExperience in room service operations and coordinationKnowledge of inventory management and order processingAbility to work in a fast-paced environment and maintain attention to detailGood organizational and time management skillsExperience in hospitality or hotel management is a plusBachelor&aposs degree in Hospitality Management, Hotel Administration or related field is preferred Show more Show less