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IndiGo · Hisar, Haryana

About this role

We are looking for a Ground Staff Executive in Hisar, India. This role is ideal for individuals with 0 to 5 years of experience and a minimum education of 10th grade. You will play a key role in ensuring smooth operations at the airport or related facilities.Key Responsibilities:1. **Passenger Assistance**: You will help passengers with check-in procedures, baggage handling, and provide information about flights. Your friendly approach will make passengers feel welcome and informed.2. **Baggage Management**: You will ensure that all luggage is correctly tagged and loaded onto the right flights. This involves coordinating with other ground staff and ensuring timely deliveries.3. **Safety Compliance**: It is essential to follow safety regulations and protocols at all times. You will be trained on safety procedures to ensure a secure environment for both staff and passengers.4. **Customer Service**: Providing excellent customer service is vital. You will address passenger queries and resolve any issues that may arise during their journey.Required Skills and Expectations:Candidates should have strong communication skills and the ability to work as part of a team. A good physical condition is important, as the role may require standing for extended periods and handling luggage. Attention to detail and a commitment to customer satisfaction are essential to succeed in this role. Adaptability and a positive attitude will help you thrive in a fast-paced environment. • Experience 0 - 5