IndiGo Airlines - Director - UI/UX Experience Design - Analytics & MarTech Integration

IndiGo · Gurugram, Haryana

About this role

Description:Title: Director - UI/UX Experience Design, Analytics & Martech IntegrationLOCATION - GURGAON, Complete WFO Setup (All 5 days, Monday - Friday)Objective - Evolve the existing Director UI/UX role into a holistic Experience & Analytics leadership position that integrates customer experience design with data-driven Martech activation. The goal is to unify ownership across Design and Analytics be able to leverage current Martech, and Content ecosystems fully and enabling connected and measurable experiences across all digital channels.Core Mandate - UI/UX Excellence (Ownership)- Define and lead the unified UX vision across web, app, and omnichannel journeys. Build, scale, and govern the enterprise Design System and accessibility and compliance. Institutionalize research, prototyping, and usability testing for every major funnel. Build on the basis on analytics & experience intelligence.Ideal Candidate Profile- 12-18 years in UI/UX leadership, digital experience, and analytics.- Strategic thinker with proven results turning design insights into measurable KPI impact.- Deep hands-on understanding of journey analytics, growth experiments, heatmaps, and product data tools.- Working familiarity with Martech platforms CDP, personalization, marketing automation, experimentation, and tagging ecosystems.- Strong stakeholder and cross-BU collaboration skills.Role & Responsibilities - The role will place UI/UXAnalytics at the center of decision-making, with Martech, CLM, CDP, and