Consultant- Transport

IndiGo · Kolkata, West Bengal · Refreshed 5 days ago

About this role

Role Objective To ensure seamless, safe, and efficient crew transport operations at Indigo’s new airport locations by managing vendor relationships, leveraging automation tools, maintaining high safety standards, and generating actionable MIS reports. The role demands operational agility, tech-savviness, and strong stakeholder coordination. Key Responsibilities • Transport Operations Management • Oversee end-to-end crew transport operations including scheduling, dispatching, routing, and real-time tracking. • Ensure punctual and reliable pick-up/drop-off of crew members between airport, residences, and hotels. • Coordinate with crew scheduling and rostering teams to align transport plans with flight operations. • Vendor Management • Manage multiple transport vendors under contractual agreements. • Conduct regular performance reviews and audits of vendors based on KPIs such as punctuality, vehicle condition, driver behavior, and compliance. • Negotiate service terms, resolve disputes, and ensure adherence to Indigo’s operational standards. • Automation & Technology Integration • Implement and manage transport automation tools (e.g., GPS tracking, Dashboard cameras, crew transport apps, automated dispatch systems). • Collaborate with IT and operations teams to enhance digital workflows and reduce manual dependencies. • Monitor dashboards for real-time transport status and exception handling. • Safety & Compliance • Ensure all vehicles and drivers comply with Indigo’s safety pro

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