IICS Support Role

Infosys · Hyderabad, Telangana · Posted 19 days ago

About this role

Hiring for Infosys – IICS Support Role (3–8 Years) based in Hyderabad (Hybrid Work Model). We are seeking professionals with hands-on experience in Informatica Intelligent Cloud Services (IICS) for application and production support. The role involves managing production support activities, monitoring ETL workflows, and ensuring system availability. Strong experience in incident management, problem management, and root cause analysis (RCA) is required. Candidates should be skilled in troubleshooting ETL failures and optimizing data integration processes. Experience in application support, handling service requests, and maintaining SLAs is essential. Ability to work with multiple data sources such as databases, APIs, and flat files. Collaborate with teams to ensure data quality, stability, and continuous improvement of support processes.