Sales Executive (Sales Incharge) Howrah

ITC · Howrah, West Bengal

About this role

Purpose of JobTo drive secondary sales growth, ensure customer service and strengthen market presence in the region by effectively managing sub-dealers, Small Projects and retailers, executing sales and marketing activities. The role plays a key part in achieving monthly Secondary Sales targets, maintaining strong distributor relationships, and providing valuable market insights to support business decisions.Key ResponsibilitiesAccount Management: Manage and service existing sub-dealers and customers within the assigned territory to ensure sustained business growth.Sales Operations: To achieve the assigned Secondary Sales Target, Appoint new counters, Monitor and follow up on product displays, order placements, Enhance counter share and dispatch schedules.Field Visits: Conduct regular visits to sub-dealers, Project customers and retailers to track secondary sales and strengthen market presence.Promotional Support: Assist in the implementation of marketing schemes, promotional campaigns and activities and product launches at the ground level.Market Intelligence: Collect and report data on market trends, competitor activities, and customer feedback.Reporting: Maintain accurate daily reports detailing customer interactions, orders booked, maintain and update project pipeline.Logistics Coordination: Liaise with CFA/warehouse teams to ensure timely and accurate delivery of products to customers.Customer Service: Address customer complaints or queries promptly and ensure satisfacto