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Kotak Mahindra Bank

Service Manager-BRANCH BANKING-Service

Kotak Mahindra Bank · Mumbai, Maharashtra · Posted 2 months ago · Logistics & Warehouse Jobs

About this role

Description We are looking for a proactive and customer-focused Service Manager to oversee branch operations and ensure exceptional service delivery. This role involves managing daily branch activities, ensuring compliance with regulatory standards, and driving service excellence. The Service Manager will also be responsible for team supervision, complaint resolution, and maintaining high service scores. Responsibilities Manage and improve service scores of the branch Oversee day-to-day branch …

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