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Kotak Mahindra Bank

Team Member - Customer Service-Product-Support-Service - Non Branch Banking

Kotak Mahindra Bank · Delhi, India · Posted 16 days ago · Customer Services Jobs

About this role

Description Function: RA-Support-Customer Service Grade: M1-M3 Role: Team Member- Customer Service Job Description Job Role: • Customer Service Officers to address requests/complaints received from clients for all for Retail Asset Products (Eg: Home loan / LAP/Personal Loan/Business Loan). •Address all Service Request /Complaints and ensure all requests/complaints are closed within TAT •Quality of Service Request and Resolution as given to customers. Job requirements: •Some experience in Custom…

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