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Kotak Mahindra Bank

HO Performance Support Officer-Digital Sales-Digital Banking Kotak 811-Regional Sales

Kotak Mahindra Bank · Surat, Gujarat · Posted 14 days ago · Sales Jobs

About this role

Description PSO_JD Handling & resolution of customer queries, complaints received at the Branch through co-ordination with various stakeholders Assisting customers in completion of FKYC Providing on field support to the Sales team & Branch teams for 811 customer servicing Handling rejection cases & curing/resolution of same through co-ordination with the Business team Conducting regular training sessions with the field/Sales team to improve their productivity Monthly reconciliation of biometric…

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