CloudOps Engineer (L1)
Larsen & Toubro · India · Posted 10 days ago · IT Jobs
About this role
Job Purpose The Frontline Infrastructure Support Engineer (L1) serves as the first point of contact for infrastructure-related incidents and service requests. The role is responsible for continuous monitoring of enterprise IT infrastructure, performing initial diagnostics, executing predefined operational tasks, restoring services using standard operating procedures (SOPs), and escalating unresolved issues to L2/L3 teams while ensuring SLA compliance. Roles & Responsibilities Infrastructure Mon…
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