EV - Product Specialist

Tata Motors · Kochi, Kerala

About this role

Position Summary with Job ResponsibilitiesDrive Retail EV sales volume as well market share and enhance customer's pre andpost purchase experience Serve as the product specialist to answer customer queries (both vehicle and charging) at dealerships/ other points of saleEnsure EV customers have a differentiated customer experience & that dealerships / stores provide adequate focus to EVResponsible (along with Dealer Sales Executives) for achievement of retail targetsWork with dealer sales executives to drive EV sales in dealershipsManage and ensure activation of leadsEnsure 100% follow-up of leads to logical conclusionConduct micro-market activations (Events at offices, malls, apartments, etc.)Conduct home visits and product demonstrations to customersEducation Graduation Work Experience3-4 YearsTata Motors Leadership Competencies Customer Centricity - Anticipating, understanding and focusing efforts on meeting the customer (stakeholders) needs or expectations Developing Self and Others - Recognizing continuous development is essential for success and taking steps to develop self and helping others to excel Driving Execution - Translating strategy into action and execution Leading by Example - Encouraging and following ethical standards Leading Change - Recognizing the need for change, initiating and adapting to change Motivating Self and Others - Inspiring teams and individuals Functional CompetenciesTags