Vlocity Omnistudio Lead

TCS · Bengaluru, Karnataka · Refreshed 7 days ago

About this role

• 7+ years of Salesforce experience with at least 3+ years of hands-on OmniStudio/Vlocity experience. • Design, develop, and support OmniStudio solutions for enterprise customers. • Strong expertise in: • OmniScripts • FlexCards • DataRaptors • Integration Procedures • Calculation Procedures • Expression Sets • Document Generation • Experience with Salesforce Industries (Vlocity): • Communications Cloud • Media Cloud • Energy & Utilities Cloud • Health Cloud • Insurance (preferred) • Design customer journeys and digital processes using OmniStudio low-code capabilities. • Strong understanding of: • Salesforce Data Model • Security Model • Sharing Rules • Permission Sets • Profiles • Hands-on experience with: • Apex • Lightning Web Components (LWC) • Flows • Platform Events • REST APIs • SOAP APIs • Design scalable integrations between Salesforce and external applications. • Experience with: • Middleware platforms • MuleSoft • Azure Integration Services • Informatica • Boomi • Understanding of Vlocity EPC (Enterprise Product Catalog) concepts. • Performance optimization of OmniScripts, DataRaptors, and Integration Procedures. • Experience in Agile/Scrum methodology. • Strong experience in migration, deployment, and release management. • Ability to mentor developers and provide technical leadership. • Excellent communication and stakeholder management skills. Key Responsibilities* • Lead OmniStudio design and development activities. • Design end-to-end digital customer engagemen

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