Urgent Hiring For Voice (WFH , English+Bengali)

Tech Mahindra · India · Remote · Posted 4 days ago

About this role

Job Opening: Customer Support Associate (Voice Process Bengali & English) We are currently hiring for our Voice Process (Bengali+ English) with 100% Work from Home. Designation Customer Support Associate Job Role • Resolve customer queries via voice calls Job Details • Contractual role until 31st October • Fixed salary Eligibility Criteria • Minimum education: Higher Secondary (12th Pass) • Minimum 6 months of BPO experience (with documents) • Freshers are also welcome Work Details • Work timing: 247 rotational shifts • 5 working days with 2 rotational weekly offs • Maximum age limit: 40 years Skills Required • Excellent verbal communication skills in English and Bengali • No major MTI (Mother Tongue Influence) for voice process Interview Process • HR Round (Video Call; E-Aadhaar mandatory for WFH) • Typing Test (Minimum 30 WPM / 90% accuracy) • Final round (Google Meet; selfie with Aadhaar is mandatory) Compensation • Experienced Candidates: 1,90,000 TCTC (Minimum 6 months experience required) • Freshers: 1,68,000 TCTC System Requirements • OS: Windows 10 or 11 • RAM: 8 GB or above • Processor: Core i5, Gen 5 or above , Ryzen 5 or above • Internet: Minimum 20 Mbps connection (Upload/ Download) • Power backup • Noise-cancelling USB headset Documents Required • Aadhaar Card (with complete Date of Birth) Mandatory • E-Aadhaar Mandatory • PAN Card Mandatory • Educational documents (10th & 12th mark sheets) • For experienced candidates: • Experience Letter • Offer Letter • Last 3