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Operations Manager GIS

Wipro · Hyderabad, Telangana · Posted 3 months ago · IT Jobs

About this role

Job Description Location- Work from Office- Hyderabad Role and Responsibilities: Management of daily activities of a team size of 300 analysts Engages in Customer Escalations Ensures achievement of all system, team and individual Customer Service goals and standards Manages Key performance indicators Maintain complete knowledge of all service tasks and programs, as well as system and telecommunications capabilities Responsible for administrative aspects including reporting - Superior communicat…

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