Middleware
Wipro · Chennai, Tamil Nadu · Posted Yesterday · IT Jobs
About this role
Job description: Job Description Role NameAdministrator L3Potential Band AlignmentB2Role PurposeThe purpose of this role is to resolve priority incident tickets and service requests while contributing to incident analysis, change request preparation, and continuous service improvement. ͏ Areas of responsibility Triaging and resolution of ticketsPerform initial triage for high priority incident tickets (P2 tickets) which may have an impact across one or more processes and resolve priority incide…
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