Senior ML & AI Technical Solutions Engineer

Databricks · Bengaluru, India · Posted 13 days ago

About this role

P-1377 Mission As a Senior ML and AI Technical Solutions Engineer, you play a critical role by helping customers debug and maintain stable GenAI and ML Workloads with AI agent systems using the Databricks Platform. You will develop product expertise end-to-end by advising a broad set of customers and use cases across the space - including products such as Agent Bricks, Vector Search and Model Serving. You will collaborate cross-functionally with other teams - whether that’s working with engineering to improve the product or interacting directly with the account team on a specific customer issue. TSEs have proven production troubleshooting and optimisation experience to help our customers’ workloads run smoothly and to achieve their strategic objectives with ML/AI technology with Databricks. Additionally, you are an early adopter of GenAI technology to improve your own efficiency and amplify the team's output. Reporting to a TSE manager - you will be part of a world class global support engineering organization for Databricks, known for your technical depth and delivering impeccable customer service. The Impact You Will Have Act as senior technical solution expert for complex issues spanning data pipelines, ML pipelines and/or AI applications, applying deep expertise in distributed systems. Analyse and troubleshoot production workloads at the code level, optimise for performance, reliability, latency, and cost. Diagnose and support Machine Learning and/or Large Language Model