Senior Staff Software Engineer - Engineering Escalations

Druva · Pune, Maharashtra, India · Posted 2 days ago

About this role

You won’t just join a company at Druva, you’ll help shape the future of data security at the moment it matters most. We are building a modern standard with our cloud-native solutions, designed to simplify the toughest challenges in cyber resilience for our customers. As the pioneer and market leader in fully managed SaaS data protection, we help organizations secure and recover their data from ransomware, cyberattacks, and operational disruptions without the complexity, cost, or risk of legacy infrastructure. Our momentum is backed by the market: Druva was named a Leader in the 2025 Gartner® Magic Quadrant™ for Backup and Data Protection Platforms, a Leader in the 2025 IDC MarketScape for Cyber-Recovery, and a Leader Outperformer in the 2025 GigaOm Cloud Data Protection Radar. Even better, customers validate that leadership every day through strong Gartner Peer Insights ratings, standout Net Promoter Scores (NPS), and top willingness-to-recommend results. Visit druva.com and follow us on LinkedIn , X and Facebook . As a Senior Staff Software Engineer - Escalations, you will be responsible for fixing product bugs and delivering code changes to the Production part of product reliability, resiliency, stability sustenance for all Druva SaaS Customers. This role will require excellent communication skills as you will collaborate with Product Management, CloudOps, Development Customer-Facing Teams to refine requirements, product architects to propose architectural changes, and othe