Sr Manager, Integrated Security Operations

Adobe · Noida · Refreshed 23 days ago

About this role

The Senior Manager, GSS India- provides leadership and governance for ISOC and its expanding JAPAC support mandate, while strengthening regional incident readiness and business resilience. The role integrates security operations center governance, intelligence-led monitoring, Incident Management Team (IMT) preparedness, incident coordination, Business Continuity Planning (BCP), and continuous improvement into a coherent operating model. This is a senior, critical leadership role with accountability for outcomes, readiness, governance, and cross-functional coordination. Day-to-day monitoring and control room execution remain with the ISOC operational leadership and analyst teams. Key Responsibilities 1. ISOC Leadership & Governance • Provide end-to-end leadership and governance for ISOC performance, service delivery, operating procedures, service levels, escalation protocols, quality, and risk controls. • Guide the evolution of ISOC as a scalable, intelligence-driven regional hub supporting India and JAPAC. • Ensure effective 24x7 monitoring, triage, notification, escalation, incident documentation, and employee assistance support. • Establish meaningful performance indicators, trend analysis, assurance reviews, and leadership reporting. • Drive process standardization, technology enablement, automation, workforce capability, and continuous improvement in partnership with GSS Technology and Systems. 2. JAPAC Regional Support • Lead the operational readiness and phased expansio

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