Head Head of UX (Audit, Legal and Investigations) and Regional Lead for India - SVP

Citi · Pune Maharashtra India · Posted 26 days ago

About this role

Great employee experiences don't happen by accident — they're designed. At Citi, we believe that the tools people use every day at work should be intuitive, seamless, and delightful. If you're an accomplished UX leader, passionate about putting people first, obsessed with crafting digital experiences that genuinely make life easier, and excited by the idea that great design can elevate the everyday moments of someone's working world, then this is the role for you. We are excited to be hiring a senior leader to oversee UX strategy and efforts for our Audit, Legal, and Investigations businesses and to provide regional leadership for UX staff in India. We require a dynamic, confident, and experienced leader who is capable of partnering with senior business leaders, collaborating closely with engineering, and motivating and inspiring their UX team to create intuitive and innovative experiences for our users. Candidates should be seasoned UX professionals with an excellent hands-on skillset. They should also have a strong understanding of Generative AI and ideally be practiced in creating experiences or prototypes using these technologies. Responsibilities: Lead a UX team, managing multiple major or complex projects from start to completion, with overall responsibility for delivery Build and develop a high-quality team, coaching and developing team leads and senior designers Work as a highly effective manager providing guidance and opportunities for junior managers and staff to gr