Gainsight Administrator - Senior Specialist

Mastercard · Gurgaon, India · Posted 8 days ago

About this role

Our Purpose Mastercard powers economies and empowers people in 200 countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Gainsight Administrator - Senior Specialist Overview The Mastercard Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. Centered on data-driven technologies and innovation, these services include payments-focused consulting, loyalty and marketing programs, Dynamic Yield personalization, business Test & Learn experimentation, and data-driven information and risk management services. Main client verticals include Retail & Commerce, Financial Institutions, and Government. The Senior Specialist, Gainsight Administrator will serve as a technical steward and strategic business partner for Mastercard's Customer Success systems ecosystem. This role is responsible for maximizing the value of Gainsight by designing scalable solutions, automating critical c