Senior Technical Writer

Salesforce · India - Hyderabad · Posted 2 days ago

About this role

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Enterprise Technology & Infrastructure Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Technical writers at Salesforce don’t just document products. They shape how customers understand, adopt, and succeed with them. As a Senior Technical Writer, you will own and drive content for key product areas, designing scalable, high-impact content across product and help experiences. You’ll work closely with product managers, engineers, UX designers, and other writers to ensure customers get the right information, in the right context, at the right time. We are evolving from traditional structured authoring (DITA/XML) to a modern docs-as-code approach (Git Markdown), alongside AI-assisted content workflows. This role is ideal for someone who can