Information Security | Lead Incident Responder

Salesforce · India - Hyderabad · Posted Yesterday

About this role

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Enterprise Technology & Infrastructure Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Role Summary The Lead Incident Responder is the senior technical IC on CREST's EMEA/India region. The primary job is investigating customer security incidents — performing log analysis, scoping data exfiltration, leading containment, and running customer calls on complex or hostile cases. This is not a people management role. Regional coordination responsibilities (on-call scheduling, case assignment, shift handoff quality) are part of the job, but the expectation is that this person is in the queue working cases daily. Technical depth and speed under pressure matter more than management experience. The right candidate is an investigator who can also