Lead Trade Services Processor

Wells Fargo · Hyderabad, India · Refreshed 6 days ago

About this role

About this role: Wells Fargo is seeking a Lead Trade Services Processor In this role, you will: Ensure customer satisfaction by providing support services in the delivery of a wide range of Trade Service products Perform issuing, advising and amending of letters of credit, negotiation of letters of credit documents, processing documentary and direct collections in accordance with Trade Services standards Guide individuals on complex tasks including amending letters of credit, processing documentary and direct collections in accordance with Trade Services standards Assist leaders in training staff on new products or procedures and coordinate workflow in the absence of leadership Prioritize work and provide day-to-day leadership to team Identify opportunities for additional product sales through client referrals and make recommendations to changes in existing policies and procedures Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals Interact with internal customers Receive direction from leaders and exercise independent judgement while developing the knowledge to understand function, policies, procedures, and compliance requirements Required Qualifications: 4 years of Trade Services support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Demonstrates the inter-personal skills to identify and appropriately act upon s

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