Associate Operations Processor(S1)

Wells Fargo · Bengaluru, India · Posted 2 days ago

About this role

Responsibilities: Performs a variety of operational tasks for the low to moderately complex processes or functions. Takes accountability for entire process from receipt of work to resolution and closure. Tasks require coordination of information among various operational areas and customers. Uses multiple online systems. Duties may include - receiving and reviewing incoming work, contacting appropriate resources as needed, entering transactions into RIDS application, verifying with accuracy, resolving complex customer/client requests using multiple resources and records. Preparing, editing, distributing, and/or correcting specialized and/or complex documents. Works under general supervision following established procedures. Exercise some judgment within guidelines. Essential Qualifications University degree in Business, Commerce, or any other discipline ( B.Com, B.B.A etc., ) 0 to 1 year of experience in banking/Financial Services Basic Microsoft Office skills Alphabet and 10 key numerical data entry experience. Minimum Typing Speed - 30 to 35 Words Per Minute (WPM) with Accuracy > 95% Strong English Language communication skills - both written and spoken. Flexible with working in US operational hours i.e., India night shift and rotational weekly off days (other than Saturday-Sunday) Desired Qualifications: Quality-Oriented. Demonstrates high-level of attention to detail meeting deadlines. Working knowledge in quality or with back-office processing experience or its equivalen