SPE-Accounting

Cognizant · Gurugram, Haryana · Posted 4 days ago

About this role

Job Summary Process Expert – Accounts Receivable is responsible for managing end-to-end AR operations, ensuring timely collections, accurate cash application, resolution of disputes, customer account reconciliation, and adherence to SLA/KPI commitments. The role focuses on optimizing cash flow, reducing overdue balances, enhancing customer experience, and driving continuous process improvements. Key Responsibilities Cash Application • Ensure timely and accurate application of customer payments. • Reconcile unapplied and unidentified cash transactions. • Investigate payment discrepancies and resolve allocation issues. • Maintain cash application accuracy in ERP systems. Dispute, Commission & Deduction Management • Manage customer disputes, deductions, and claims. • Coordinate with Sales, Operations, and Customer Service teams for dispute resolution. • Track open disputes and ensure timely closure. • Identify root causes and recommend preventive actions. Account Reconciliation • Perform customer account reconciliations. • Investigate balance mismatches and aging variances. • Ensure accuracy of AR ledger and sub-ledger balances. • Support month-end and year-end closing activities. Reporting & Analytics • Prepare AR aging and collections reports. • Analyze trends in overdue receivables and disputed items. • Support management reporting and business reviews. Process Improvement • Identify automation and process optimization opportunities. • Participate in transformation initiative