Ground Support Operations Agent

IndiGo · New Delhi, Delhi

About this role

What role you will play in team: You will be the face of IndiGo, ensuring smooth ground operations for our flights.What you will do: You'll handle passenger check-in, baggage handling, and other ground support tasks, ensuring a positive passenger experience.Key responsibility:Check-in passengers and issue boarding passes.Handle baggage loading and unloading.Assist passengers with queries and special needs.Maintain cleanliness and orderliness at the gate.Ensure adherence to safety and security protocols.Collaborate with other ground support staff.Required Qualification and Skills:High school diploma or equivalent.Excellent communication and interpersonal skills.Ability to work effectively under pressure.Strong organizational and time-management skills.Familiarity with aviation safety and security procedures (preferred).Benefits Included:Competitive salary and benefits package.Opportunities for career advancement.Travel benefits and discounts.Training and development programs.A Day in the Life: You'll start your day by checking in passengers, ensuring efficient baggage handling, and attending to passenger requests.