IndiGo Airport Ground Staff – Ramp & Terminal Services – Fresher Role

IndiGo · Kolkata, West Bengal · Refreshed 9 days ago

About this role

Job Summary Indigo Airline is seeking enthusiastic and motivated individuals to join our Airport Ground Staff team in Ramp & Terminal Services. This is an exciting opportunity for freshers who are passionate about aviation and customer service, and are ready to take their first step into a dynamic and fast-paced airport environment. As a Ground Staff member, you will be the face of IndiGo, ensuring smooth and safe handling of flight operations, baggage, and passenger services, while upholding our commitment to safety and efficiency. Key Responsibilities • Assist in passenger check-in, boarding, and disembarkation procedures. • Handle baggage tagging, loading, unloading, and safe transfer of cargo. • Coordinate with ramp and apron teams for timely aircraft turnaround. • Ensure adherence to safety protocols and airline regulations. • Operate ground service equipment under supervision (after training). • Assist elderly, differently-abled passengers, and VIPs as needed. • Manage gate operations, including announcements and documentation. • Collaborate with security, maintenance, and flight crews for operational efficiency. • Maintain professional and courteous behavior with passengers and team members. Required Skills and Qualifications • Minimum qualification: 10+2 (Senior Secondary) from a recognized board. • Good communication skills in English and Hindi. • Basic computer knowledge is preferred. • Physically fit with no visible tattoos/piercings in uniform. • Willingness to wo

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