MAJOR INCIDENT MANAGER L1
Wipro · India · Posted 2 months ago · IT Jobs
This role is no longer accepting applications. Browse other Wipro openings.
About this role
As a Major Incident Manager L1 at Wipro Limited your role will involve the following responsibilities Acting as a Single Point of Contact SPOC for the Customer to provide status updates whenever a major incident occurs Driving the Major Incident MI Bridge by involving all relevant Resolver Groups and continuing discussions until the major incident is resolved Informing key stakeholders about the status of the major incident and confirming service restoration Coordinating with Subject Matter Exp…
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