Voice Process Executive

Wipro · Mumbai, Maharashtra · Posted 1 month ago · Customer Services Jobs

About this role

Job Description Roles and Responsibilities Provide exceptional customer support through phone calls, emails, or chats to resolve customer queries and concerns. Handle international voice process calls from clients across various industries such as BPO, US process, and voice support. Utilize strong communication skills to effectively address customer issues and provide timely solutions. Maintain accurate records of all interactions with customers using CRM software. Collaborate with team members…