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SERVICE DELIVERY LEAD L1

Wipro · India · Posted 24 days ago · IT Jobs

About this role

Role Overview As a Service Delivery Lead L1 Contract at Wipro Limited your role is to ensure excellent customer service delivery of all technology solutions and products to clients This involves effective project management service metrics tracking budget management issue resolution optimal resource allocation and maintenance of a skilled team of all delivery resources for the client Key Responsibilities Oversee and manage service delivery by meeting all contractual SLA commitments Ensure contr…

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