Walkin Drive || Deal Desk Support || 16th -17th July,2026|| Noida

HCLTech · Gurugram, Haryana · Posted 4 days ago

About this role

HCLTech is Hiring for Deal Desk Support Interested candidates can walk in for an interview | Freshers are not eligible Dates: 16th-17th July,26 Timing: 11:00 AM - 2:00PM Walk-In Address: No. A 8 & 9, Sector 60, Noida - 201301 Work Location: Gurugram Contact Persons: Navya/Anku Please carry:2 Updated Resume1 Passportsize1 ID Proof Pan card/ Aadhar Card (Do not bring any laptops, pen drives, or electronic devices) As a Deal Support Agent (Tier 1), you are the first point of contact for our Sales teams in a high-velocity, live-chat environment. You will provide real-time guidance on the entire deal life cycle—including customer setup, contracting, and quote generation—while navigating complex Google processes and policies. Your mission is to ensure every deal entering the pipeline is accurate, compliant, and positioned for seamless booking through instant, expert intervention. You will provide rapid support, ensuring that every request is validated and processed with speed and absolute compliance. Responsibilities Live-Chat Delivery & Execution ● Real-Time Response: Provide rapid, high-quality responses to Sales queries regarding CRM navigation and deal process support within a chat interface. ● Multi-Thread Management: Efficiently manage multiple chat threads while maintaining high accuracy and professional "chat etiquette." ● Policy Compliance: Ensure guidance is given in real-time compliance with internal Google policies and processes. ● CRM Hygiene: Ensure real-time CRM hygi